Shipping policy

Shipping Policy

We aim to process and dispatch all orders as quickly as possible.

Processing Times

Orders are typically processed within 1–3 business days after payment is received. During busy periods, launches, or holidays, processing times may be slightly longer.

Shipping Times

Delivery times vary depending on your location and the shipping method selected at checkout. Estimated delivery times are provided at checkout where available, but these are estimates only and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and the size or weight of your order.

Order Tracking

Where tracking is available, you will receive a shipping confirmation email with tracking details once your order has been dispatched.

Delays

While we do our best to ensure orders arrive on time, we are not responsible for delays caused by couriers, customs, weather, or other factors outside our control.

Incorrect Addresses

Please make sure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrectly entered addresses.

Lost or Damaged Parcels

If your order arrives damaged, or if you believe it has been lost in transit, please contact us as soon as possible so we can assist.

Customs and Import Duties

For international orders, customs fees, import duties, and local taxes may apply depending on your country. These charges are the responsibility of the customer.

Contact Us

If you have any questions about shipping, please contact us and we will be happy to help.